Duolingo CEO clarifies AI-first strategy after backlash
Duolingo CEO Luis von Ahn addressed criticism over an internal memo that described the company’s plan to become “AI-first.” In a new interview, he said the backlash stemmed from a lack of context, particularly around job cuts that coincided with AI implementation. He emphasized that AI will enhance, not replace, the learning experience and assured that human teachers remain central to its approach. The company has already integrated AI into features like personalized practice and conversational tools.
Takeaway: Duolingo’s clarification highlights the broader tension in tech between AI innovation and human roles—communication remains key when reshaping company direction.
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